Terms and Conditions for Online Courses

Effective Date: [Insert Date]

By accessing and using our online courses, you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. General Terms
These Terms and Conditions govern your use of the website and online courses provided by Sharp Hearing ("we", "our", or "us"). By registering, purchasing, or accessing our courses, you agree to comply with these terms. If you do not agree, please do not use our services.

2. Eligibility
Our online courses are available only to individuals who reside in Australia. By registering, you confirm that you currently live in Australia. Access may be suspended or revoked for users found to be residing elsewhere.

3. Age Restrictions
Persons under the age of 18 should use this website only under the supervision of a parent or legal guardian. Payment information must be provided by or with the explicit permission of an adult.

4. Course Access
Upon successful registration and payment, you will be granted access to the selected course(s) for the duration of your membership or subscription. Access is:

  • Non-transferable
  • Intended for individual use only
  • Time-limited based on subscription terms

5. Use of Course Materials
All course materials, including video, audio, text, and downloadable content, are provided for your personal, non-commercial educational use only. You may not:

  • Share, reproduce, distribute, or publish content
  • Provide others with links or login credentials
  • Allow others to access the course on your behalf

Unauthorised sharing will result in immediate termination of access without refund.

6. User Account Security
You are responsible for maintaining the confidentiality of your account login details and must not share your username or password. If you suspect unauthorised use of your account, notify us immediately.

7. Payment and Refund Policy

  • Payment - are processed securely through PayPal, a trusted international service based in the United States.
  • Refunds - will not be provided once course access has begun, except where required under the Australian Consumer Law. If you believe you are entitled to a refund, please contact us within 7 days of purchase.

8. Content Ownership
All course content remains the intellectual property of Sharp Hearing. You may not:

  • Copy or alter course content
  • Resell, share, or distribute materials
  • Use materials for commercial or public use

We reserve all rights to the content provided.

9. Communication Facilities (Forums, Comments, Messaging)
When using any interactive or communication features on our website, you agree to follow these rules. Violations may result in account suspension or closure:

  • Do not submit private medical or personal information.
  • Use respectful and appropriate language.
  • Do not submit unlawful, abusive, threatening, defamatory, or discriminatory content.
  • Do not promote or incite violence.
  • Submit communication in English where possible.
  • Do not impersonate others, including company representatives.
  • Do not use our platform for spam or unsolicited mass communication.

You acknowledge that:

  • We may monitor and retain all communications on our system.
  • We may modify any content submitted by you.
  • You waive moral rights over content submitted, unless prior agreement is made.
  • We reserve the right to reject any communication based on these terms.

10. Links to Other Websites
Our website may contain links to external websites. Unless explicitly stated, these websites are not under our control. We are not responsible for the content, availability, or security of such websites and disclaim any liability for damage or loss resulting from their use. The inclusion of a link does not imply endorsement of the site or its owners.

11. Linking to Our Website
You may link to our home page at https://www.SharpHearing.com.au without prior permission. However, deep linking (linking to specific internal pages) requires our written consent. Please contact us to request permission.

12. Suspension or Termination of Access
We reserve the right to suspend or permanently revoke your access to our courses if:

  • You share content or login details with others
  • You violate any part of these Terms and Conditions
  • You are found to reside outside of Australia

No refunds will be issued for access revoked due to policy breaches.

13. Privacy
We are committed to protecting your privacy. For details on how we collect, store, and use your data, please refer to our Privacy Policy.

14. Limitation of Liability
While we strive to provide uninterrupted access to our courses, we are not responsible for technical issues, system downtime, or other disruptions beyond our control.

15. Governing Law
These Terms are governed by the laws of Australia. Any disputes arising from the use of our services will be subject to the jurisdiction of Australian courts.

16. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

17. Contact Us
If you have any questions about these terms or our courses, please Contact Us.